London, So VoIP companies, customers of Billbery VoIP billing software, can reduce support costs since Jerasoft experienced engineers will help to find solution of any problem in brief time and make a consultation for stable working of the solution.

Newly introduced Basic Support will include consultations services, help in configuration, VoIP switches integration and BillBery Health Check. BillBery Health Check is a new smart technology developed by Jerasoft Development, that automatically check consistency and performance of the system during all support package term. It will help to prevent inconsistent data, downgraded performance, malfunction of hardware parts. Basic Support service is available at business time in UTC - EET time zone and will be good support solution for most companies with limited budget, but caring about their systems.

Premium Support package that was already available to JeraSoft customers will as before will include 24/7 support and all the features that Basic Support have. It also gives an ability to upgrade for free to any new version of Billbery, highest priority in tickets and live chat support, help in custom and XML-RPC API integrations. Premium Support is the great solution to improve service quality at VoIP business and will be helpful for the companies that have high level requirements for reliability and want to stay with latest releases all the time. Also this package will be helpful for companies that have custom integrations with their custom solutions, software or web-site as it provides consultations on API usage