Mumbai,eBay India (www.ebay.in), Indias leading online marketplace, announced the introduction of eBay Guarantee, offering all eBay buyers a replacement or refund on all transactions in case they are not 100% satisfied with the product they purchased. The eBay Guarantee is aimed at instilling consumer confidence in online shopping promising a completely secure & satisfaction-guaranteed experience of getting the product they selected and paid for.

The eBay Guarantee (www.ebay.in/guarantee) is effective immediately & can be availed off on all transactions on eBay India since March 21, 2010. Consumers can now transact worry free on eBay India & avail of the eBay Guarantee in case not fully satisfied with the product they bought. Consumers can benefit from the eBay Guarantee by contacting eBay Customer Support online on eBay India or via email or phone.

Ms. Vasundhara Bhonsle, Head-Operations, eBay India said, Shopping on eBay has always been a delightful experience for our buyers as they get great variety, the best deals, the convenience of shopping round the clock from the comfort of their homes and finally the ease of having great items delivered right at their doorstep. However as India is still in the early stages of online shopping some buyers tend to be concerned about the item purchased. The eBay Guarantee program is designed to provide 100% satisfaction for buyers.

The eBay Guarantee is valid on all eBay transactions on eBay India (www.ebay.in) and eBay Global Easy Buy (www.ebay.in/geb) regardless of payment method (PaisaPay, Cheque, Demand Draft or Cash on Delivery). The eBay Guarantee offers a replacement or refunds to buyers in case the buyer does not receive the item or the item is not as described in the listing. The eBay Guarantee covers the entire transaction amount (both the product price & shipping charges).

Consumers can now log onto www.ebay.in to buy with confidence.

Notes to Editor

About eBay India

eBay India (www.eBay.in), Indias leading online marketplace, is Indias biggest online trading community where anyone can sell or buy almost anything. eBay India is a trading platform offering auctions, fixed price and classifieds modes of person-to-person trading. There is a wide range of products listed on eBay India in an array of categories including Technology, Lifestyle, Collectibles and Media. eBay India is a 100% subsidiary of eBay Inc.