Kingston Technology Appoints Aforeserve.com Limited To Ramp Up Its After-sales Support Press Release,Media News
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Kingston Technology Appoints Aforeserve.com Limited To Ramp Up Its After-sales Support
Posted: April 5, 2010    Send email
Mumbai, India (April 1, 2010) - Kingston Technology, the worlds leader in memory products, is pleased to announce a comprehensive product warranty and support policy for its products in India. Aforeserve.com LTD, which is offering warranty outsource with over 47 direct offices in India, has been appointed by Kingston Technology to manage the after-sales support and service programs for all consumers in India. For more details on Kingston after-sales support,
Effective from April 1st 2010, Aforeserve.com LTD will be replacing Accel Frontline, who was previously offering after-sales service for Kingston. Kingstons after-sales services provided by Aforeserve.com LTD include walk-in and call-in services. All consumers can call Kingston service line (1-860-233-4515) to get parts registered before submitting defective parts to service hub. The service line is available from Monday through Saturday, 9:30am to 5:30pm and the service hub operation hour is from 10:00am to 8:00pm, Monday to Saturday. Furthermore, consumers can get Kingstons excellent after-sales support via emails (RMA/Warranty Related: services_india@kingston.com; Technical Support Related: techsupport_india@kingston.com).

Kingston is always committed to excellent product quality and satisfied customer services. Aforeserve.com LTD is a leading after-sales service provider to the IT Industry. I believe that partnering with Aforeserve.com LTD will be able to continue to provide the Kingston top-rated after-sales support to the local market. Since April 1st 2010, all consumers in India can enjoy the benefits from efficient and satisfied after-sales services, said Scott Chen, Vice-President, APAC Region, Kingston.

To find out if your Kingston product is genuine, Kingston also provides an online verification site: www.kingston.com/asia/verify. To try the game Search for Genuine Kingston, please go to http://anti-counterfeit.kingston-blog.com. For the interesting animation: The Adventures of Rex, please visit:

Availability

DRAM:

Neoteric Informatique Limited, HCL Infosystems Limited, Compuage Infocom Limited,

Transtek Infoways Private Limited, Shree Pati Computers Private Limited.

Flash:

HCL Infosystems Limited, Compuage Infocom Limited, Transtek Infoways Private Limited, Shree Pati Computers Private Limited, Sunrise Infosolutions Private Limited

About Aforeserve LTD

Aforeserve.com Ltd. is a leading after sales service provider to the IT Industry and its customers with its world class, repair, services and reverse Logistics and warranty management solutions. It offers full service solutions through integrated processes which are designed to fulfill and enhance service level commitments. Aforeserve.com Ltd. was established as a public limited company in 2000 and since then it has enjoyed rapid growth through sustained organized development. Aforeserve.com Ltd is headquartered in Noida, U.P. It has 46 direct service setups located all across India and has more than 700 trained personnel working on rolls.

Aforeserve.com Ltd. offers integrated service solutions including Chip Level Repairing, Logistics & Reverse Logistics, Spare Parts Operation, Onsite Customer Service and Return - to - Bench Support with the further option of managing the total outsourcing for all the customers warranty responsibilities. These technological services are provided to the major players in the IT Hardware industry, including OEMS, Integrators, EMS companies and End Customers.


Notes to Editor

About Kingston Technology Company, Inc

Kingston Technology Company, Inc. is the worlds largest independent manufacturer of memory products. Kingston designs, manufactures and distributes memory products for desktops, laptops, servers, printers, and Flash memory products for PDAs, mobile phones, digital cameras, and MP3 players. Through its global network of subsidiaries and affiliates, Kingston has manufacturing facilities in California, Taiwan, China, Malaysia and sales representatives in the United States, Taiwan, China, India, Australia, New Zealand, Vietnam, Europe, Russia, Turkey, and Latin America. For more information .

Media Contact Details

Trista Wang

Kingston Technology

Esther Chung

EXL Public Relations
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